COVID-19 Advice

Covid-19 Measures

Shetland moved into Level Zero Covid-19 restrictions. You can read more on the Level Zero restrictions here. All outlined advice is for Shetland under Level Zero restrictions.

The Scottish Government has a Strategic Framework that sets out a plan to restore, in a phased way, greater normality to our everyday lives. You can read more here.


You should work from home where possible.


You can travel anywhere in Scotland in Levels 0, 1 or 2 but must not enter a Level 3 or 4 area unless for a permitted reason

You can travel anywhere in England, Wales, Northern Ireland, the Isle of Man or the Channel Islands - before you travel you must check the travel rules in those countries

International Travel restrictions are outlined here. The process to request a copy of your vaccination status from NHS Scotland  can be done over the phone, by calling the COVID-19 Status Helpline on 0808 196 8565, or by completing this online application.

Mobile Apps

NHS Scotland is assisted by two apps. Downloading these onto your smartphone can help the work of NHS Test and Protect. You can find out more about the Check in Scotland app here, and Protect Scotland app here.


What to do if you have symptoms

The most common symptoms of COVID-19 are:

  • new and continuous cough
  • fever/high temperature (37.8C or greater)
  • loss of, or change in, sense of smell or taste (anosmia)

If you’ve developed symptoms you need to self-isolate for 10 days from the start of your symptoms and arrange to be tested even if you think your symptoms are mild. Guidance on self-isolation and for those you live with or have been in contact with can be found here.

To book a test, Shetlanders need to complete the self-referral form here. If you can’t access the online form ring 01595 532030 between 09.00 and 12.30 and 14:00 – 17:00 Monday – Friday.

Residents of non-doctor islands should contact their local clinician.

Full information from NHS Shetland is available here.

If you have symptoms that are causing serious concern call NHS 24 on 111 or dial 999 in an emergency.

If you require more information visit or call the special helpline on 0800 028 2816. If you need a sick note due to coronavirus, you can get this from the NHS Inform website.


Employment and Social Security

Statutory Sick Pay

You can get £94.25 per week Statutory Sick Pay (SSP) if you’re too ill to work. It’s paid by your employer for up to 28 weeks. If you are staying at home because of COVID-19 you can now claim SSP. This includes individuals who are caring for people in the same household and therefore have been advised to do a household quarantine. To check your sick pay entitlement, you should talk to your employer, and visit the Statutory Sick Pay (SSP) page for more information.

Proof of sickness

If you have COVID-19 or are advised to stay at home, you can get an ‘isolation note’ by visiting NHS online. Isolation notes will also be accepted by Jobcentre Plus as evidence of your inability to attend.

Recently unemployed

If you have recently become unemployed, you can find information on how to claim support here:


The Self-Employment Income Support Scheme (SEISS) will support self-employed individuals (including members of partnerships) whose income has been negatively impacted by coronavirus. The scheme will provide a grant to self-employed individuals or partnerships, worth 80% of their profits up to a cap of £2,500 per month.

HMRC has now contacted customers believed to be eligible for SEISS, based on their existing information. If you have not been contacted by HMRC and believe you may be eligible for SEISS, you can check here if you can make a claim.

You can also apply for Universal Credit.


Personal Finance

If you need advice on your personal finances you can contact:

Shetland Citizen’s Advice Bureau: call 01595 694696 or email [email protected] and a local adviser will get back to you as soon as possible.

The Money Advice Service: or 0800 138 7777



Updated 11 June 2021.

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