Shetland MSP, Scottish Liberal Democrat Beatrice Wishart, has today welcomed the Royal Mail’s new ‘Stamp out Scams’ campaign. It will provide information on avoiding scams using the Royal Mail brand.
Last month eight people were arrested under suspicion of carrying out scams targeting Royal Mail customers. Additionally, 30,000 websites linked with fraudulent activity have been taken down across the country.
Ms Wishart highlighted the issue of telephone and text scams in March of this year. Scambusters Shetland partnership which works with Adult Protection Services, helps to tackle the telephone and text scams locally.
Ms Wishart commented:
‘Royal Mail will only send email and text notifications when a customer has requested tracking.
‘They will only ask a customer to make a payment by email or text when a customs charge is due. In that case they will leave a “Fee to pay” card through the door.
‘Royal Mail will also leave a “Fee to pay” card for unpaid or underpaid postage.